Our Review of Markets.com
Markets.com is a brand and trademark used by Safecap Investments Ltd. Markets.com provides an online Forex and CFD broker for investors and traders alike. As part of its services, it provides customer support and products available in 15 languages. Markets are updated as much as six times a day, commentary and news is provided 24-hours a day, and real-time analysis of the market is always available.
Commissions & Spreads
No commissions are required for Markets.com trading, and the company offers a choice between floating and fixed spreads for Forex Trading. The spreads are fairly tight, with the typical spread for EUR/USD trading right around 2.2. Spreads are dependent on market volatility, though. More information about the spreads can be found here.
Ranked as the best FX Platform in 2012, Markets.com provides three main trading software packages for its customers. MetaTrader 4 (MT4) allows users to exchange all of the major Forex and CFD currency pairs with leverage of 300:1. It also offers at-best order execution, advanced technical analysis tools, and sophisticated charting.
Like MT4, Market MobileTrader is Markets.com’s mobile trading software. It’s also designed for Forex and CFDs. It includes all the functionality of its other software, plus 24-hour availability from any mobile device capable of running the program.
If none of these software work for a user, Markets.com provides a host of other programs and platforms for users to select from.
Deposits & Withdrawals
Customers can deposit money many different ways, although the top four include credit and debit card authorizations, wire transfers, webmoney, and local payment options. Users are given more options upon signing up.
Debit and Credit card transfers can take up to 24 hours to complete, while wire transfers take 1-2 business days as per the receipt. However, users need to take precaution in depositing funds as withdrawn funds can only be transferred back to the account from which they were deposited.
To withdraw money, either scan a completed withdraw form and send it to the appropriate email address through Markets.com, or request a withdraw amount through the “Withdraw Funds” tab found in the user options.
As long as a customer says within the margin limits of their account, funds will usually clear and transfer within three business days of the receipt. All funds must be transferred to an account bearing the same name of the account holder.
Customer support is provided 24 hours a day, either by email, or live chat. However, respond times vary depending on the time of day, the method of contact, and the level of account a customer owns.
Regulators & Safety
The Cyrpus Securities and Exchange Commission (CySEC) and the European Financial Union Services law under the Markets in Financial Instruments Directive (MFID) all license and regulate the activities conducted by Markets.com. Furthermore, SafeCap Investments Limited operates Markets.com and is a Cyrpus-based company.
Additionally, all funds are transferred with Secure Sockets Layer (SSL) security measures and enhanced firewall support to ensure all information is encrypted and kept safe.
Leverages range from 25:1 for futures markets up to 100:1 for gold and silver. Other trading offers leverages of up to 1:300.
Sign Up Bonuses
Markets.com no longer provide any deposit or no deposit bonuses in line with new instructions from their regulator, CySec.